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One day, during a meeting, my video disappeared and now it is a black screen with a slash through a camera. I have uninstalled, reinstalled several times.
I have checked camera settings in windows - which allows. I have even updated my camera driver for my laptop. Still not working and cannot get any answers. Go to Solution. I'm having the same issue, i've subsequently added an external camera and that is just showing as a Black screen, the internal camera is not engaging at all with the zoom app, despite working in other applications. I've uninstalled and re-installed three times now, have updated drivers and i'm still not having any joys.
View solution in original post. Hey janaj , are you using an internal camera on your device or an external camera through USB? I would recommend trying a new camera source or trying to see if you're experiencing the same thing through the camera app. I uninstalled my camera driver on my laptop and reinstalled a fresh driver and that fixed it.
I had even updated my driver previously and it didn't work. Only uninstalling the camera driver and reinstalling. Did your camera work on other things besides zoom? Mine works everywhere but zoom, and I've googled and tried every setting and option but I haven't tried this.
I had the same problem. I tried everything possible for months and the only thing that worked was to download a previous version of Zoom that you can find for example in this web site.
For me, the version that worked was the one from July 5. How do I go back to the old version. I have a Lenovo laptop and mine is doing exactly the same. If you go to the bottom of the thread I posted some suggestions from tech support. Mine still isn't figured out, super frustrating. I am experiencing the same problem.
I had to roll back the driver to get it to work but it keeps updating and not working. There has to be a better solution. This is a Zoom-only problem. I am having the same issue. One week the camera video on Zoom worked fine. The next week, the camera video is a black screen. How do I fix this? Please help. I have used ZOOM multiple times each week for several months. This last Thursday evening I could not get my camera to work.
I was "blacked out. I have checked all the computer settings and they look fine. Apparently the issue is with the ZOOM software. Please research and repair it quickly else the ZOOM product will lose it's appeal! Did anyone resolve this? Trying to figure out the same thing. The camera works on everything but zoom. If my husband logs in on his account the camera works, and he only has a free account.
I can't see any setting anywhere that would make it so I would just show up with a black screen. In case it helps anyone else mine still isn't working. I've been going back and forth with tech support. Some of the suggestions have been This is so frustrating. There are a lot of requests for help with the camera but zero solutions provided. Finally figured mine out - my anti-virus kaperski was blocking the camera.
I saw that mentioned on a different thread. Yes, so frustrating, but when it came down to it I was glad it was so simple. Took months to figure out!! I've uninstalled and re-installed three times now,. I've tried everything else before. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center.
Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Camera not working. Camera not working. Go to solution. LS-Dalby Observer. In response to RN.
All forum topics Previous Topic Next Topic. RN Zoom Moderator. If my reply helped, don't forget to click the accept as solution button! In response to LS-Dalby. I had to uninstall the camera driver and download a new one. That fixed it. In response to ghost. In response to janaj.
Mandymoo12 Observer. In response to marnisoup. Did you sort yours? Cloclocarb Observer. Hello The same problem here on my Lenovo laptop with the latest update camera stopped working. In response to gnishnianidze. In response to Mandymoo I'm experiencing the same issue. JZoro5 Listener. Yes, camera is black, once it fixed itself, only quickly to die again. JohnBates Observer. DSpringer Listener.
Still figuring out my problem.
- Laptop camera not working during zoom meeting
How to Fix It When a Zoom Camera Is Not Working.Quick Fixes When Your Zoom Meeting Camera Isn’t Working
If your Mac is running on that update, here is what you need to do:. This solution should fix the Zoom webcam issues on your device. Another easy Mac fix is to enter this into the command line:. Remember, we mentioned disabling the processes which use your webcam?
Well, this is the daemon on Mac computers that handles all webcam-related. Stopping it might resolve your webcam issue with Zoom. Lenovo computers sometimes have webcam issues when using the Zoom app.
Here are the fixes for all modern Windows systems, starting with Windows Turning your Camera access to On should resolve any issue with the OS and permission settings.
Hopefully, some of these webcam fixes will let you use Zoom again. Zoom is one of the best video conferencing apps, and it offers excellent support. Feel free to contact them if you need additional help. Was it a one-time thing, or it keeps happening? To check this, press the up arrow beside the Start Video icon and choose the device you want to use. In some cases, your system is blocking the app from accessing your device's camera.
You need to enable camera permissions to fix the camera issue. What You Need to Know. Updating your apps is critical to ensure that it runs smoothly and without issues. If you are running an outdated Zoom, it could be why your camera is not working during meetings. For Zoom apps on your Windows or macOS computer, visit the official download page to download the latest update. You can also use the same website to download the latest version on your tablet or mobile phone, or visit your App Store and Play Store to update the app.
Downloading a fresh copy of Zoom allows you to start over, removing any modifications or settings that could cause the issue.
In addition, you can also master other skills, such as learning how to take notes when using Zoom. Is Your Camera Connected Properly?
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